COMMUNICATING CULTURE: OPEN TO CHANGE

The pandemic has thrust change management and disruption onto the top of our agendas. Or has it? Fortunately, some organizations had already woven key ingredients of change – innovation, technology, dialogue and civic engagement – into their corporate cultures.

 

 


HGreg.com employees disinfect common areas as part of the company’s expansive efforts to help customers shop in full confidence and safety.

When we first opened our doors, 2010 in the U.S. and 1993 in Canada, we did so with the promise of breaking the status quo in our industry. This year, factors outside of our control have forced us to rely – even harder than before – on these values. Throughout the evolution of COVID-19, we have remained open, sure, but the words ‘business as usual’ have never been further from our minds.

With growth in consumer confidence and more of our prospects and customers returning in person, we’ve yet again adjusted things to reflect the signs of the times. Here are just some of the ways in which we are serving customers with convenience and friendliness, but with an unprecedented focus on onsite safety and sanitation.


An HGreg.com employee disinfects cars in the Miami dealership showroom – part of a robust program to keep the network’s locations clean and sanitized.

Our trained employees will wear masks and use, at a heightened frequency, hand sanitizers (frequent hand washing is always de rigueur at HGreg!). Customers entering our dealerships will also be asked to wear a face mask and use hand sanitizer available throughout our locations so they can browse and shop safely.

Social distancing guidelines will be clear and hard to miss, quite literally pasted onto the floor and other high-traffic and visible areas, reminiscent of your last grocery outing.

All of our vehicles are being sanitized, inside and out, before and after test drives. Also, sanitized cars will be marked with a special hang tag so customers know which car has been taken through the wringer. Customers get access to the driver’s seat; our associate goes in the back.

For those who prefer online shopping, the HGreg.com virtual showroom is your portal to HGreg Direct, a budding service that allows for fast and convenient ‘contact-free’ shopping. Simply find your favorite car, chat with our team and let us guide you to a quick and convenient delivery and after-care service. Those who speak Italian will want to scream “La dolce vita!”.

We’ve always said that shopping should be frictionless. That’s the case now – and it’s only going to get better, and cleaner.

Enjoy the new drive!

August 5, 2024

HGreg, a leading name in the car industry, announces the opening of its newest dealership in Miami, HGreg Trucks. This state-of-the-art facility promises to deliver an unparalleled customer experience for those looking to purchase commercial trucks. The dealership offers an extensive selection of trucks to meet diverse needs and preferences of business owners looking for…

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August 5, 2024

HGreg announces the expansion of its luxury, pre-owned car dealership brand, HGreg Lux, into the Los Angeles market. Located at 2115 Harbor Blvd in Costa Mesa, just 40 miles south of downtown Los Angeles, this dealership is the second HGreg dealership in the L.A. market. Founded in 2019 with a first location in South Florida,…

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March 8, 2021

HGreg.com, one of the fastest-growing automotive groups in North America, has found a new home in the Tampa Bay Area. Scheduled to open this spring, the new 10-acre property in Brandon will allow HGreg.com to expand its service offering, both digital and onsite, to car buyers throughout Central and West Coast Florida as well as…

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